ENGENCO GROUP COOKIES AND ONLINE USAGE POLICY – Engenco
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This disclaimer was last updated on 15 May 2024.
Engenco Group Privacy Policy
1) Background
This policy applies to Engenco Limited ABN 99 120 432 144 and all its related companies, and subsidiaries
(together the ‘Engenco Group or Engenco’). The Engenco Group provides a range of products and
solutions for transportation, employing over 500 people in two countries across three main business units:
power and propulsion, rail, and workforce solutions and training.
Headquartered in Australia, the Engenco Group also has an office in Sweden and is required to comply with
the Australian Privacy Act, as well as the General Data Protection Regulation (GDPR), as we process the
personal information of individuals in the European Union.
The Engenco Group is comprised of three divisions:
• Power and propulsion (Drivetrain, Convair and Hedemora Turbo and Diesel)
• Rail: Gemco Rail
• Workforce Solutions: Momentum, Cert and Eureka.
Throughout this policy, references may be made to specific divisions within the Engenco Group, to provide
greater transparency about how the Engenco Group uses your information.
2) Your information
In order to provide the products the Engenco Group manufactures, services we provide, and employment to
staff, it is necessary for us to collect personal information.
1) In our Power and Propulsion, and Rail businesses we collect the following information if we are
negotiating sales or taking orders from you:
a. Your business contact details, including name, company you work for, business phone
number and email.
2) In our Workforce Solutions businesses we collect the following information:
a. personal details including name, address, date of birth, country and city of birth,
citizenship, gender, ethnic origin, personal mobile number, languages spoken, and any
disability information
b. employment details including company name, email, start date of employment and
employment status
c. education, qualification and industry details including unique student identifier and rail
industry worker card number.
3) For our People, please see Appendix 1 – Employment.
3) Why the Engenco Group collects personal information
The Engenco Group collects personal information about you which is reasonably necessary to:
• provide you with quality products, maintenance services, workforce labour and industry training
solutions
• consider applications for employment, and employ staff whose applications are successful
• conduct marketing
• comply with Australian Stock Exchange listing requirements and investor services, and
• fulfil our legal obligations, such as those relating to taxation, workplace health and safety, other
workplace laws, or as otherwise authorised by you.
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4) How the Engenco Group collects your information
The Engenco Group collects personal information about you directly from you and from third parties.
Where we collect information directly, this can be:
• in person
• in documents
• from telephone calls and emails
• applications you make for employment with the Engenco Group directly or through our workforce
solutions businesses
• competitions you enter
• sales negotiations
• your use of our website or any electronic channels including social media, or
• from applications you make for participation in training programs we run.
The Engenco Group may also collect your personal information from other parties. The categories of
information that we collect from other sources includes:
• staff lists / employee data as part of an application from an employer for their employees to complete
industry training through our Workforce Solutions businesses
• medical testing results, as outlined below under Health Information
• criminal history and driving history from relevant government bodies if relevant to your vocational
training and potential employment
• student and industry identification numbers from government / industry bodies as part of our training
businesses
• employment application data from recruiters as well as results of medical testing and psychometric
testing (as necessary) as part of employment applications for roles within the Engenco Group
• shareholder / investor details from Engenco’s share registry, and
• online usage data, derived from cookies. Please see our Cookies Policy for further information.
Where possible, you have the option of interacting with us anonymously (for example, as a visitor of the
website) or using a pseudonym, if you would prefer to deal with us in this way. For example, if you contact the
Engenco Group by telephone with a general question, we will not ask for your name or contact details, unless
we need these to answer your question.
Wherever possible, the Engenco Group will try to collect personal information from you directly, rather than
from third parties, unless it is unreasonable or impractical to do so.
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5) Sensitive Information
The Engenco Group will not collect sensitive information about you unless required or permitted by law, or
where you consent for us to do so.
Sensitive information includes information relating to:
• race or ethnicity
• political or religious beliefs or affiliations or memberships regarding these beliefs
• sexual life and sexual orientation
• criminal record
• biometric and health information (more on this below)
• information about your affiliation with certain organisations, such as professional associations or trade
unions.
Sensitive information will only be collected if it is relevant to the products or services we are being engaged to
provide, or for employment purposes. If applicable, this will be communicated to you. For example:
1) details of health information may be collected where you are completing fitness for work testing
through our Workforce Solutions businesses,
2) details of your criminal record, driving history or a disability may be collected by our Workforce
Solutions businesses where you are completing industry training where these records are relevant, or
3) gender or ethnic background could be collected in relation to your employment with one of the
companies within the Engenco Group or where you are undertaking vocational training through our
Workforce Solutions businesses.
Further information regarding the categories of information collected for employment purposes is provided in
Appendix 1 – Employment and further information regarding fitness for work testing is below under Health
Information.
6) Health Information
As part of the services the Engenco Group offers through our Workforce Solutions business, we are engaged
to organise fitness for work testing for our clients in the form of pre-employment medicals and rail medicals.
Therefore, where necessary, and with your consent, Engenco collects health information where we are
engaged to organise this medical testing.
Dependant on the level of fitness for work testing required, Engenco may collect the following types of health
information about you, on behalf of our third party service provider: information regarding psychological
health, sleepiness, alcohol and drug usage (evidenced by breath and urine analysis), hearing, vision, heart
check, blood test, mobility, musculoskeletal assessment, and overall general wellbeing.
All medical testing is completed by Complete Medical Services (CMS). By agreeing to participate in any
fitness for work testing, you acknowledge and agree that CMS will collect and use your personal information
for the purpose of proving your fitness for work, and in accordance with CMS’s privacy policy, which is
available at: Privacy and Managing Your Health Information – Company Medical Services
The Engenco Group may also source health information where this is relevant to your employment with the
Group, for example, where you may have an injury or disability relevant to the requirements necessary to
perform your role.
The Engenco Group does not share any health information for any purpose other than your application for
employment, provision of employment, or as part of our service offerings in our Workforce Solutions
businesses, or as otherwise notified to you at the time we collect your information.
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7) How the Engenco Group uses and processes your information
The Engenco Group uses personal information about you for the purpose for which it was provided to us,
including to:
• process applications for fitness for work and other vocational training purposes, as part of the
activities in our Workforce Solutions businesses (as outlined above)
• process applications for employment within the Engenco Group
• respond to your requests before we provide you with an Engenco Group product or service
• administer and manage our products and services (including monitoring, auditing, and evaluating
those products and services)
• marketing activities including direct marketing campaigns and promotions
• customer surveys
• communicate with you and deal with or investigate any complaints or enquiries
• anonymise your data for our own purposes including product development
• track website usage through Google Analytics. To the extent permitted by law, the Engenco Group
may collect data in an automated manner and make and use automated decisions about visitors to
any of the Engenco Group company websites, in order to provide or optimise our products and
services, for security or analytics purposes, or to display advertisements and offers based on
individual preferences, for any other lawful purpose. See further detail on the Engenco Group’s use of
cookies, in our Cookies Policy, and
• use or permit our affiliates to use your personal information to the extent that it is lawful to do so
without your express permission. For example, we may from time to time use your personal
information to inform you or your employer of new vocational training courses which we expect may
be of interest. However, if you don’t want to receive such communications you can notify Engenco by
using any of the details in the Contact Us section of this Policy.
8) Lawful basis for processing
In order to process your personal data lawfully under applicable privacy laws, the Engenco Group needs to
identify the lawful basis for using, or processing, your data. The Engenco Group relies on one or more of the
following lawful bases for processing your personal data:
• the use is necessary in order to fulfil the contract we have with you, or to take specific steps before
entering into a contract with you, or the company you work for, at your request;
• the use is necessary to comply with the law, for example, to comply with company and income
taxation laws;
• the use is necessary for our legitimate interests or the legitimate interests of a third party (such as a
client of our Workforce Solutions business); and
• in certain cases, our lawful basis will be that you have given clear consent to our use of your
information.
9) When your information is used for Marketing
With your consent where required by law, the Engenco Group may communicate with you through the
preferred communication channels you have selected, which may include by email, telephone, SMS, iM, mail,
or any other electronic means including via social networking forums, to:
• tell you about other Engenco Group products, services and offers that may be of interest to you; and
• run events, competitions and other promotions.
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The Engenco Group may use or disclose information to combine the information that we hold, with
information collected from other sources. The Engenco Group does this for the purpose of developing
customer insights, so that we can serve you better. This includes being able to better understand your
preferences and interests, enhance the products and services you receive, and to tell you about products and
services that may be of interest to you. If any of these insights are provided to others, such insights are based
on aggregated information and do not contain any information that identifies you.
If you have provided your consent to receive direct marketing, you can withdraw it at any time.
If you no longer wish to receive marketing communications from Engenco Group, please contact
privacy@engenco.com.au.
10) If you don’t share your information?
The Engenco Group collects information for the purpose of providing our products and services to you and to
comply with our legal obligations. You can review the terms of any application or your contract with the
relevant company in the Engenco Group for the categories of information we need to collect, so that we can
provide you with the product or services you require.
Where the Engenco Group is collecting information for legal purposes, this is likely to be so we can comply
with our legal and reporting obligations such as workplace health and safety, company and income taxation
laws and financial reporting.
If you don’t provide the Engenco Group with your information, we may not be able to:
• provide you (or the company you represent) with the products or services you are seeking from the
Engenco Group
• manage your product or service
• respond to your requests
• process an application you have submitted to us.
In such circumstances, we will provide you with the most appropriate level of service that we can, without the
additional information.
11) When your information is disclosed / transferred to others
In compliance with relevant laws and to provide our products and services, the Engenco Group may share
personal information between the different companies within the Engenco Group. We will do this where you
have shown interest in the services offered by another member of the Engenco Group, for example, if you
attend one of our vocational training courses, we will provide your details to our Workforce Solutions
businesses if your training results highlight that you may be a good candidate for employment.
We may also disclose personal information with organisations outside of the Engenco Group. Any disclosure
will occur for the purposes outlined above regarding how we use and process your information. Further detail
of our disclosure to organisations outside of the Engenco Group is provided below:
11a. Transfers of personal information to data processors
The Engenco Group uses a number of different service providers (acting as data processors or
intermediaries) who provide services to us, which then enables the Engenco Group to operate our business.
Your personal information is transferred to, and stored by, these service providers, as our data processors,
who generally fall under the following categories:
• medical practitioners appointed by Engenco Group, for the purpose of obtaining medical tests for
employment, rail safety and fitness for work (as outlined above in “Health Information”)
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• customers of our Workforce Solutions businesses, including schools, employers, Commonwealth or
State and Territory government departments and authorised agencies and the National Centre for
Vocational Education Research Ltd (NCVER) where you, or your employer, have enrolled you to
participate in one of our vocational training courses
• our industry partners, for potential employment opportunities following successful completion of
vocational training through our Workforce Solutions businesses
• electronic mailing platforms and social networking sites, who assist us to communicate with you
including for direct marketing purposes with your consent
• organisations that provide investor services, such as the management of our security register and the
processing of our investor communications
• service providers engaged to assist the Engenco Group comply with any legal or regulatory
obligations imposed by regulators including those under company law, taxation law, workplace or
work health safety laws, laws relating to consumer credit reporting, or reasonably arising in
connection with our business operations, such as mandatory pension schemes and superannuation
funds
• IT services providers who provide the following services to the Engenco Group:
o website analytics
o website and data hosting
o IT and system administration
o document storage
o email, contacts, calendar and video conferencing
• customer relationship management (CRM), accounting and billing
• insurers and banking providers to the Engenco Group
• outside parties involved in a merger, acquisition or due diligence exercise
• parties involved in a dispute, litigation, investigation, proceedings or enquiry
• companies, third party service providers and professional advisers the Engenco Group or a member
of the Engenco Group engages to perform certain functions for us, and
• anyone you authorise.
These ‘data processors’ only process information on our behalf. They won’t use your personal information for
their own purposes and we only permit them to use any information provided in accordance with our
instructions, our contract with them and the law. Please email us on: privacy@engenco.com.au if you would
like further information on specific data processors, or the types of personal information they process for us.
11b. International Information Transfers
In some circumstances, the organisations that the Engenco Group discloses personal information to may
operate outside of Australia or, in the case of information collected within the European Union, outside the
European Union. Where this occurs, the Engenco Group takes steps to protect personal information against
misuse or loss and to comply with local law in respect of the transfer of your information from one jurisdiction
to another.
The Engenco Group may share information, for example, when sharing personal information with our affiliates
and service providers, to help us provide our products or services. Your personal information may be
transferred to or stored in Australia, Singapore, Sweden, the Netherlands, Israel, the United Kingdom,
Germany, Ireland and the United States,
Where the Engenco Group transfers your personal information to other countries, we will always take steps to
ensure your information is afforded equivalent levels of protection as is required in your country of residence,
and where the Engenco Group entity you are dealing with, operates.
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Where we transfer your personal information outside the European Union to countries that are not covered by
an adequacy decision of the European Commission (as applicable), we use appropriate safeguards that
include Standard Contractual Clauses approved by the European Commission as appropriate, or other
applicable measures including transfers to a third party that has implemented Binding Corporate Rules or
where the specific situations outlined under Article 49 of GDPR apply. Engenco Group entities are bound by
an Intercompany Personal Data Transfer Agreement that contains Standard Contractual Clauses.
12. Keeping information accurate and up to date
We take reasonable steps to ensure that all information the Engenco Group holds is as accurate as possible.
The rights that you have in relation to the information that we hold about you and how you may exercise these
rights, is outlined in detail below.
12a. How the Engenco Group stores your information and retention periods
The Engenco Group retains personal information in physical and electronic records, at our premises and the
premises of our service providers, which may include processing or storage in the cloud. The majority of our
cloud storage providers and data centres are located within the country in which you access the Engenco
Groups’ products or services, however, where cloud storage services are utilised, your information may be
backed-up in a different location and this may mean that your information could be stored outside Australia or
the European Union. Where this occurs, the Engenco Group will protect the security and integrity of personal
information as outlined above in International Information Transfers.
The Engenco Group keeps records of our interactions with you (including by telephone, email and online).
We’re required to keep some of your information for certain periods of time in accordance with relevant laws
and standards, such as under the Corporations Act, the Standards for Regulated Training Organisations, the
ASX Listing Rules or the Fair Work Act. For example, we are required to keep your information for 3 years
from the completion of industry training, 10 years from the termination of superannuation / pension fund
facilities, and 7 years for financial records.
The Engenco Group may need to retain certain personal information after we cease providing you with
products or services to ensure we comply with your direction not to receive marketing, or to resolve legal
claims and/or for proper record keeping.
When the Engenco Group no longer requires your information for legitimate business purposes or to
comply with relevant laws, we’ll ensure that your information is deleted, destroyed or de-identified.
12b. Keeping information secure
The Engenco Group uses security procedures and technology to protect the information we hold. The
Engenco Group has implemented appropriate technical and organisational measures to protect your personal
information and ensure a level of security appropriate to the risk which includes cybersecurity controls, all
employees being subject to confidentiality agreements, internal policies, auditing, training on handling
personal information and monitoring of staff.
Where the Engenco Group engages third party service providers, we require them to take appropriate
technical and organisational measures to secure the privacy of the information provided to them, and include
such requirements in our contractual arrangements with them, to ensure compliance.
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13. Your rights in relation to your information
13a. Your rights
The Engenco Group would like to ensure you are aware of your data protection rights. Every individual is
entitled to the following:
• The right to access – You have the right to request we provide you with copies of your personal
data.
• The right to rectification – You have the right to request that we correct any information you believe
is inaccurate. You also have the right to request we amend the information we hold, if you believe this
is incomplete.
• The right to erasure – You have the right to request that we erase your personal data, under certain
conditions.
• The right to restrict processing – You have the right to request that we restrict the processing of
your personal data, under certain conditions.
• The right to object to processing – You have the right to object to our using / processing of your
personal information, under certain conditions.
• The right to data portability – You have the right to request that we transfer the data that we have
collected about you, to another organisation, or directly to you, under certain conditions.
• The right to withdraw consent – You have the right to withdraw your consent to us using and
processing your information. Please understand that we cannot retrospectively apply this request.
13b. How to Exercise Your Rights
You may exercise any of the above rights by emailing privacy@engenco.com.au. To help protect your
privacy and maintain security, the Engenco Group take steps to verify your identity before granting you
access to your personal information or complying with your request. You may also designate an authorised
agent to make a request on your behalf, as permitted under law. If you make any of the above requests, we
have 30 days to respond to you. The Engenco Group may also charge a reasonable fee to comply with your
request.
14. Personal Information of Children
The Engenco Group’s products and services are not specifically directed at children under the age of 18 and
we do not knowingly collect or share any information from children.
Some users of the vocational training programs offered by our Workforce Solutions businesses, are older
teenagers who may complete the training whilst completing their high school studies or following completion
of these. Any participation in training is only permitted with parental consent and students must be over the
age of 17 to be eligible to participate in this vocational training. Any information received by the Engenco
Group regarding these students, will only be used to provide the relevant training and ensure they receive any
qualification due to them at the completion of the training.
Aside from secondary students participating in vocational training, if any personal information collected has
been provided by a child under the age of 18, the Engenco Group will promptly cease any further business
activities related to that individual, and delete that personal information in accordance with applicable law.
15. Dealing with the Engenco Group online
When you visit Engenco websites you will generally browse anonymously unless you have logged into a client
portal or accessed the website from a personalised communication from Engenco.
For all visitors to Engenco’s website, we use cookies and other web browser technologies to collect
information such as the server your computer is logged on to, your browser type (for example, Chrome,
Safari, Microsoft Edge or Firefox), and your IP address. (An IP address is a number that is assigned to your
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computer automatically and required for using the Internet). Engenco may also derive the location associated
with an IP address.
Once you have logged into a Engenco portal, accessed our website from an e-mail or other personalised
communication sent to you, or provided us with personal information by completing a form online, we may be
able to identify you and we may combine that with other information in order to provide you with a better
online experience. If you would prefer not to be identified, you can delete the cookies and reconfigure the
cookie preferences on your internet browser. Please see the Engenco Group Cookie policy for further
information on cookie use.
16. Training
Engenco delivers training to staff to help ensure that requirements of this policy are addressed and supported.
17. Data Breach notification
Engenco has processes in place to investigate data breaches involving personal information and will notify
you of a data breach where we are required to do so under relevant laws, or as is otherwise appropriate in the
circumstances. Where notification is required, Engenco will do so promptly and in accordance with the time
period for notification provided for under the law, for example within 72 hours in jurisdictions governed by the
General Data Protection Regulation.
18. Contact us
For all questions and queries regarding your information, please contact privacy@engenco.com.au. Where
you contact the Engenco Group seeking resolution of your privacy concerns, we will respond to let you know
who will be handling your matter, and when you can expect a further response. The Engenco Group is
committed to responding to all privacy queries within 30 days.
If you reside in Australia and your concerns are not resolved to your satisfaction via our internal
channels, you may have rights to escalate your concerns to a Privacy Regulator. You can raise your
complaint with the Office of the Australian Information Commissioner by contacting them on any of the
methods below:
Phone: 1300 363 992
Post: GPO Box 5218
Sydney NSW 2001
Email: enquiries@oaic.gov.au
Web: www.oaic.gov.au
If you live in the European Union and your concerns are not resolved via our internal channels, please contact
the relevant EU Data Protection Authority in your country to make a complaint. For easy reference, a listing of
several of the Data Protection Authorities within the EU Member States is here: Data Protection Authorities
(DPA) | GDPR Register
19. Amendments to this Policy
This policy will be reviewed and updated as business and regulatory changes occur, so the policy
remains accurate and up-to-date.
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Appendix 1 -Employment
We collect personal information from you when you apply for, and if you are successful in obtaining,
employment with the Engenco Group. Please read the below for more information.
Applications
By providing personal details, submitting an application or CV, or registering interest for employment with the
Engenco Group, you will supply us with personal information, including your application data, gender, right to
work status, educational history, contact details and referee details. The Engenco Group will only collect, use
and disclose your information where this is necessary for the administration of the recruitment process and,
where applicable, your employment/engagement with Engenco, or where Engenco has a legitimate interest in
processing the data. For example, this could be for the following purposes:
• to assess and administer your application for employment/engagement in accordance with the
Engenco Group’s recruitment and administrative practices (including conducting psychometric
assessment and reference checks)
• to communicate with you in relation to your application or other suitable roles within the Engenco
Group
• to comply with any legal or regulatory obligations
• internal reporting, and
• to monitor and review the Engenco Group’s recruitment practices.
In carrying out the above activities, your information may be controlled and processed by any of Engenco
Group officers, affiliates, agents, contractors and service providers. Where it is necessary for your data to be
transferred to other jurisdictions, we will take steps to protect your information against misuse or loss and will
comply with local law (where relevant) in respect of the transfer. Please see the When your information is
disclosed / transferred to others section of our Privacy Policy for further details.
You are not required by law to submit your information, but the Engenco Group may not be able to accept or
process your application for employment if the information is not supplied. You may request access to your
information (and the correction of incorrect information) at any time by contacting us at
privacy@engenco.com.
The Engenco Group will cease to retain your personal data, or remove the means by which the data can be
associated with you, once the application process is complete, and your information is no longer necessary
for legal or business purposes.
Employment
In addition to the above, if you are successful in your application for employment with a company in the
Engenco Group, the following information will be retained for the duration of your employment:
• Name
• Job title
• Date of birth
• Gender
• Ethnic origin
• Phone numbers
• Personal email address
• Work email address
• Home address, both postal and street addresses
• Salary and benefit information and bank account details
• Pension related information
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• Contract of employment including employment date and terms of employment
• Health data relevant to employment, such as information regarding pre-existing conditions, medical
opinions regarding fitness to work or work related injuries
• Data confirming any union membership, including renewal information if relevant
• Name, phone number and email of emergency contact.
• Right to work status
• Educational history
• Photographs, videos and other audio-visual information
• Leave records (including annual leave, sick leave and maternity/paternity leave), and
• Performance, conduct and disciplinary records
As with application information, Engenco Group will only retain your personal information collected for
employment purposes, for as long as it is necessary to fulfil our obligations as your employer, and for a
reasonable period after your employment has ceased, in accordance with business and legal requirements.
Following this, Engenco Group will delete, destroy or de-identify your personal information.
Engenco Group Cookies and Online Usage Policy
Overview
This policy applies to Engenco Limited ABN 99 120 432 144 and all its related companies, and subsidiaries
(together the Engenco Group). Headquartered in Australia, the Engenco Group also has an office in Sweden and
is required to comply with the Australian Privacy Act, as well as the General Data Protection Regulation (GDPR),
as we process the personal information of individuals in the European Union. This policy outlines our use of
Cookies across all the companies within the Engenco Group.
What are Cookies?
Cookies are small data files that are placed on a user’s device by a website when a user first visits that website,
which store information related to that device, enabling the server to store and recall (as necessary) the activity of
that device.
Cookies can do several things, for example, counting the number of people that view a particular website, or
remembering your preferences such as language or region, or recalling what you have put in your shopping basket
(where this is applicable).
Does the Engenco Group use electronic mechanisms such as Cookies?
When you visit the Engenco Group websites you will generally browse anonymously unless you have logged
into a client portal or accessed the website from a personalised communication from us.
For all visitors to the Engenco Group websites, we use cookies and other web browser technologies to collect
information such as the server your computer is logged on to, your browser type (for example, Chrome, Safari,
Microsoft Edge or Firefox), and your IP address. (An IP address is a number that is assigned to your computer
automatically and required for using the Internet). We may also derive the location associated with an IP
address.
The Engenco Group and the host of our websites (Site Host) use data collection devices such as cookies to
deliver customised visitor experiences and to analyse website user metrics.
Once you have logged into an Engenco portal, accessed our website from an e-mail or other personalised
communication sent to you, or provided us with personal information by completing a form online, we may be able
to identify your device and we may combine that with other information, in order to provide you with a better online
experience. This information does not usually directly identify you, but it can give you a more personalised web
experience. You can manage your cookie settings at any time by clicking on the Cookies banner when you first
access one of the Engenco Group’s websites, or by clicking on the Cookies link in the website footer of our
websites. More detail on the types of cookies used by the Engenco Group and how to manage these, is provided
below.
While you may configure your browser to reject all cookies, due to the technology we use, essential cookies are
required to register with, and purchase products and services online from our website. Most cookies are session
cookies which means they are automatically deleted from your hard drive as soon as you close your browser or
shortly thereafter. You may also encounter cookies or other data collection devices placed by third parties, which
the Engenco Group cannot control.
Why do we use Cookies?
We use cookies and similar technologies for several reasons, including to make our websites work, or work more
effectively, for example, counting the number of people visiting the sites, remembering user preferences and
settings, and enabling sign in.
We may also use cookies and similar technologies in emails to notify us when you have opened an email or clicked
on a link in the email. To unsubscribe from any marketing emails, please contact: privacy@engenco.com.au
Cookies are generally used on Engenco Group sites to:
• access online services – if you log into our secure areas on our sites, we will use cookies to authorise
your access and save your preferences
• manage advertising – when you see one of our ads on a third-party website, cookies are sometimes used
to collect anonymous information about the page you visit and the type of software you are using
• monitor traffic – we use anonymous information to track how people are using our sites. This may include
time of visit, pages visited and some system information about the type of computer you are using
• monitor your use of our website – if we have identified you as a result of you logging into an Engenco
Group client portal, accessing our website from a personalised communication or providing us with
personal information by completing a form online, we may use cookies to collect personal information
about you.
The Engenco Group cookies do not hold personal information, such as your name. Our cookies simply allow us
to find information once you are logged in, or help link your browsing information to you when you choose to
register for a service, or sign up for marketing.
How cookie settings can be managed
Cookie settings can be managed by clicking the Cookies banner when you first visit one of the Engenco Group
websites, or by clicking on the Cookies link in the footer of any of our sites. All visitors to any of our sites are
provided with functionality to manage non-essential cookies. This enables you to manage consent for
performance, functional, targeting and social media cookies (further explained below) with the option to opt-in or
opt-out of these types of cookies at any time.
You can also configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is sent.
Given each browser is different, check the Help menu of your browser to learn how to change your cookie
preferences.
If you disable the use of cookies on your web browser or remove or reject specific cookies from Engenco Group
websites or linked sites, then you may not be able to gain access to all of the content and facilities on our websites.
What types of cookies does the Engenco Group use?
Cookies may be classified according to:
• the type of entity that places the cookie on a user’s device
• the duration the cookies remain on a device, and
• their purpose.
First-party cookies are those created and placed on the user’s device by the website the user is visiting. These
cookies allow the website to personalise the user’s website experience by remembering things like a user’s
language or location preferences, usernames or passwords to keep users logged in, contents of a shopping cart,
or to manage the performance of the website.
Third-party cookies are placed on a user’s device by a third party, that is not the owner of the website being visited,
like an advertiser or an analytic system, for example Google Analytics. This typically occurs when the website
incorporates elements from other sites, such as images, social media plugins or advertising.
Session cookies allow websites to recognise and connect user’s activities during a browsing session. They may be
used for a variety of purposes, such as remembering what product you have put in a shopping cart, as well as for
security purposes. These cookies expire once you close your browser or after the session ends.
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Uncontrolled when printed.
Persistent cookies are stored on a user’s device in-between sessions. These allow your activities across various
websites to be remembered. This category of cookies includes all cookies that remain on your device until you erase
them or, if the cookie has an inbuilt expiration date, your browser will erase these.
Below you will find a list of the types of cookies used by the Engenco Group, together with a description of how
these cookies are used, and options for managing these:
Cookie Type How to update your
Preferences
Cookie Purpose
Essential cookies As Essential cookies are
essential to operate the websites,
there is no ability to opt out, or opt
in, to these cookies.
Essential cookies are necessary for our websites to
function. They are used to remember logins to our
sites, enable shopping cart checkout for our
Workforce Solutions businesses, as well as other
website applications. Without these cookies, some
functions of the sites will not work. These cookies
do not store any personally identifiable information.
Functional cookies You can choose to opt in or out of
Functional cookies by clicking on
the Cookies banner when you
first visit our sites, or by clicking
the link in the Cookies footer of
the website.
Functional cookies enable our websites to provide
enhanced functionality and personalisation. These
cookies remember choices made on our sites and
are used to improve user experience. They may be
set by us or a third party (such as Google
Analytics). If you do not allow these cookies, some
functionality of the site you are visiting may be
impacted.
Performance
cookies
You can opt in or opt out of
Performance cookies by clicking
on the Cookies banner when you
first visit our sites, or by clicking
the link in the Cookies footer of
the website.
Performance cookies collect anonymous
information that allow us to understand the number
of visits and traffic sources to our sites, so we can
measure and improve our sites. Any information
these cookies collect is aggregated and
anonymous.
Targeting cookies You can choose to opt in or opt
out of Targeting cookies by
clicking on the Cookies banner
when you first visit our sites, or by
clicking the link in the Cookies
footer of the website.
Targeting cookies track activity across websites to
understand user interests and direct interest-based
marketing. These cookies may be set through our
website by our advertising partners. They do not
store personal information directly but are based on
uniquely identifying your browser and internet
device.
Social Media
cookies
You can choose to opt in or opt
out of Social Media cookies by
clicking on the Cookies banner
when you first visit our sites, or by
clicking the link in the Cookies
footer of the website.
Social Media cookies are set by a range of social
media services that we have added to some of our
sites to enable you to share our content with your
networks. These cookies can track your browser
across other sites and build up a profile of your
interests. This may impact the content and
messages you see on other websites you visit. If
you do not allow these cookies, you may not be
able to use or see these sharing tools.
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Uncontrolled when printed.
Is personal information collected on the Engenco Group websites?
Some personal information is automatically collected from you when you visit any of our websites. The Engenco
Group and Site Host receive and may collect the name of the domain from which you access the internet, the
internet protocol address of the computer you are using, the browser software you use and your operating system,
as well as the date and time you access one of our websites, the geographic location from which you access that
website and the internet address of the website from which you link directly to our website.
The Engenco Group or the Site Host may use this information to monitor the usage of that website. All the
information automatically captured provides us and the Site Host with the ability to enhance the search, product
and service offerings for our customers, and to determine aggregate information about our user base and their
usage patterns.
What personal information does the Engenco Group collect on its website?
In general, you can browse our sites without revealing any information other than the information automatically
collected, outlined above. However, once you register or provide more specific personal information, you are no
longer anonymous to the Engenco Group and the Site Host. During registration or order entry processes, you may
give the Engenco Group or the Site Host general identity information about yourself, for example, your name,
company name, business address, business telephone number or business email address and more detailed
information for specific purposes, such as a special interest in products or industries, your job responsibilities and
payment preferences for online purchases. As you browse our sites, the Engenco Group or the Site Host may
collect certain information about how you use that site, regardless of any registration.
How does the Engenco Group use the personal information collected on its website?
The Engenco Group and the Site Host use the information collected to do internal research on our users’
demographics, interests and behaviours to better understand and service our customers. We also capture metrics
on the number of visitors to the website to assist in determining our server capacity needs and the popularity of
our offerings and information.
